Policies and procedures for conducting departmental business

HMCPSI Single Equality Scheme 2007-10 Single equality scheme

Policies and procedures for delivering our services

Casework Expectations Casework Expectations Standards

Policies and procedures for recruiting and employing staff

In accordance with the Civil Service Commissioners Recruitment Principles, recruitment in HMCPSI is based on merit on the basis of fair and open competition. Selection at all stages of the process is objective and free of any discrimination or bias in line with HMCPSI’s Equal Opportunities Polices and Procedures and current employment legislation.

Customer Service

Please contact HMCPSI for further information in this category.

HMCPSI welcomes your views on its service and reports – please see the contact page for how to get in touch with HMCPSI.

If you have a complaint about any aspect of HMCPSI service, please get in touch using the complaints procedure. Please be aware that HMCPSI cannot deal with specific complaints about the CPS or other prosecuting bodies.

Charging regimes and policies

HMCPSI does not charge for its services. Information on our website can be freely downloaded. HMCPSI may make an administrative charge for producing printed copies, for instance where large volumes are requested. All charges will be notified beforehand. Please contact HMCPSI for further information.